I have logged into my account just now and found all my video footage from in my deployments is missing. I can hear the audio but the screen is black. This is a critical issue for me.
Same here, did you find any solution to this problem?
cian.obrien277
•
Aug 27
No I haven’t heard anything back from the platform developers. It’s a critical issue for me as my deployments are part of my doctorate research. Ultimately I will need to cancel my subscription and move to an alternative platform if this can’t be rectified.
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coursdeturctoulouse
Aug 27
Same here, did you find any solution to this problem?
cian.obrien277
Aug 27
No I haven’t heard anything back from the platform developers. It’s a critical issue for me as my deployments are part of my doctorate research. Ultimately I will need to cancel my subscription and move to an alternative platform if this can’t be rectified.